Course curriculum

  • 1

    Welcome to the course!

  • 2

    Chapter 1

    • Conflict Video 1

    • Activity 1 - Conflict

    • Activity 2 - Confrontation

    • Case Study

    • Activity 3 - First Team Meeting

    • Activity 4 - Transition Team

    • Activity 5 - Cautions

    • Activity 6 - Destructive Conflict Styles

    • Activity 7 - Fear of Conflict

    • Activity 8 - Hindering Transition
  • 3

    Chapter 2

    • Conflict Video 2

    • Activity 9 - Sniper

    • Activity 10 - Verbal Softeners

    • Activity 11 - Interviews

    • Activity 12 - Europe

    • Activity 13 - Personality Disorders

    • Activity 14 - Communication Styles
  • 4

    Chapter 3

    • Conflict Video 3

    • Activity 15 - Conflict Resolution Styles

    • Activity 16 - Maintaining Control
  • 5

    Chapter 4

    • Conflict Video 4

    • Activity 17 - Negativity Checklist

    • Activity 18 - Thought Virus

    • Activity 19 - Personal Evaluation

    • Activity 20 - Onion Assessement

    • Activity 21 - Family Tree

    • Activity 22 - Positive or Negative Influence

    • Activity 23 - Realistic Critical Thinking
  • 6

    Chapter 5

    • Conflict Video 5

    • Activity 24 - Negative Thinking Patterns

    • Activity 25 - Minor Complaints

    • Activity 26 - Action Plan
  • 7

    Final Quiz

    • Conflict and Negativity Final Quiz